Support
Overview
Keep Your Dynamics 365 Running Smoothly — Always
Once Microsoft Dynamics 365 is live, the real work begins. Users need help, systems need fine-tuning, and new challenges emerge. That’s why post-implementation support is critical to keeping your business productive, secure, and evolving.
At Saifee Computers, our dedicated support services ensure that your Dynamics 365 environment stays optimized, secure, and aligned with your business goals, long after go-live.
BUSINESS BENEFITS
What You Can Do With Our Support Services
- Quickly resolve system issues before they impact operations
- Ensure users have expert help when they need it
- Stay compliant and secure with timely updates and patches
- Evolve your setup with minor tweaks and ongoing adjustments
- Gain peace of mind with access to responsive Dynamics 365 experts
Advantages
Resolve Issues Faster, Minimize Downtime, and Stay Ahead
Log issues and requests with clearly defined SLAs. Critical issues are escalated instantly, and routine requests are resolved efficiently.
We keep an eye on performance, updates, and usage to proactively prevent system slowdowns or errors.
Whether it’s a reporting issue or workflow confusion, your teams can get direct help from our trained Dynamics 365 experts.
Need to tweak a report, adjust a workflow, or reconfigure a module? We’ve got you covered.
We manage updates and patches to keep your system current and compliant, without disrupting your business.
Why Us?
Reliable, Localized Support That Scales With You
At Saifee Computers, support isn’t an afterthought — it’s a partnership. We help businesses across the UAE and KSA stay agile and resilient.
Multi-Channel Access
Email, portal, and phone support with regional time zone coverage
Tiered Plans
Choose from on-demand or ongoing support plans based on your needs
Knowledge Transfer
We empower your internal IT or admin teams with best practices and quick fixes
Feedback Loops
Every support case informs future improvements in your system setup
Faqs
Frequently Asked Questions
Do you offer 24/7 support?
We offer extended support hours with priority escalation for critical issues, especially tailored to UAE and KSA business hours. 24/7 options are available for enterprise clients.
Can you support systems not originally implemented by Saifee Computers?
Yes. We provide support even if your system was implemented by another partner. We’ll conduct a quick system audit before onboarding.
Is training included as part of ongoing support?
Yes. We include training refreshers, new user onboarding, and support for new feature rollouts within our extended support plans.
How do you handle Dynamics 365 updates?
We test updates in a sandbox environment, ensure compatibility with your customizations, and then deploy them during agreed-upon windows.
FREE DYNAMICS 365 STRATEGY SESSION
Quickstart Dynamics 365 Implementation with a Trusted Partner
- LOCATION : Saifee Computers LLC, Office 2308, Deira Tower, Baniyas Square, Dubai, United Arab Emirates
- TELEPHONE : +971 4 2399525
- MOBILE : +971 54 9931310
- EMAIL : [email protected]
If you have any questions or queries a member of our staff will always be happy to help.
